Pre-Launch Phase Little market research has been conducted on the product and the market, or both! In today’s industries, market research has never been more…

Never on a Sundae

2021-06-07 0

Rigid policies that aren’t meant to protect safety or the bottom line can harm customer impressions. For an immediate customer service improvement, consider changing or…

Last issue, I talked about increasing your Brand Love– meaning to increase the affection that prospects and customers feel toward your business. Why? Because increasing…